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Pinnacle Travel Services, LLC Company Information

  • El Segundo
  • 90245
  • California
  • United States


WHO: Pinnacle Travel Services, LLC is a privately owned travel agency based in El Segundo, California. Formed by President and C.E.O. Robert Singh along with Executive Vice-President and C.O.O. Christopher Winchell, the management staff brings a wealth of travel experience. Employing over 200 full-time travel professionals, with vast airline and other travel backgrounds, PTS meets the needs of a discriminating travel clientele. WHAT: PTS is the sole travel outsource for a major credit card client. WHEN: Formed in June 1999, PTS took its very first call in the Los Angeles Call Center on September 15, 1999. Handling over 1,000 incoming calls a day on average, PTS is the only call center in our clients network that has remained open every day since September 1999 to deliver the highest quality service year-around. WHERE: PTS has its corporate headquarters just minutes from LAX. PTS had operated a Los Angeles Call Center at 1055 Wilshire Boulevard in Los Angeles. The office was situated on the corner of Wilshire and Bixel, just a heartbeat away from downtown. The Los Angeles Center has since merged with the El Segundo Center in July of 2010. PTS also had operated a Call Center in Riverside which was located at 3550 Vine Street in Riverside, California. The center was situated just off the I-91 and the Mission Inn Avenue off-ramp, just a few minutes away from the University of California at Riverside. The Center is now operated by a subsidiary of American Express.

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