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Travel Coordinator (WORK FROM HOME)

Travel Company specializing in Marine/Crew & Air/ Sea Passenger Travel for major Cruise Line companies is seeking a full time and part time Travel Coordinator with minimum of 3 years travel experience and who work well under pressure.

AGENT TO WORK FROM HOME
Office set up requirements:
Professional and ergonomically safe furniture and home office set-up
Quiet, free of any background noise (TTM have a zero tolerance policy for noise)
Knowledge and aptitude to use computers and related technology required.

QUALIFICATIONS AND REQUIRMENTS.
MUST BE:
Authorized to work in the United States
Proficient in both Amadeus and Sabre, booking and ticketing to provide air, hotel and car bookings.
Able to book flights according to contractual/negotiated guidelines, using the most efficient and cost-effective measures.
Strong with International routing and experience in working with Corporate and Executive Travel.
Flexible to work any shift assigned within a 24 hour/day, 7 day/week, 365 day/year operation including weekends, holidays and overtime as needed.
Excellent in English written /verbal all communication skills required in English.
Excellent in customer service skills with a pleasant phone demeanor.
Must possess exceptional verbal and interpersonal communication skills in order to assist customers and interact with coworkers
Proven ability to continually learn and understand changing job-related policies and procedures, company products, services and promotions in an efficient manner required.
Adaptable to performing work according to set procedures required.
Excellent attendance and reliability required

POSITION INFORMATION KEY RESPONSIBILITIES
Responsible for assisting customers with travel requests by answering incoming calls and matching the features and benefits of the travelers.
Answer customer's inquiries regarding all aspects of their travel.
Ability to handle customer questions, complaints, and inquiries with the highest degree of courtesy and professionalism to resolve customer issues with first call resolution.
Make new reservations and change existing reservations on scheduled domestic and international flights.
Perform both computer and inbound/outbound telephone related tasks.
Other duties as assigned.
Conducts oneself with Professionalism, Integrity, Resourcefulness, and Caring

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Excellent site - helped me a great deal to find the right qualified person for the position. Also using your site has helped cut our recruiting/hiring costs. Your site attracts very good candidates. Thank you.

Lesley Lees, Director HR

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