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TRAVEL "GROUP SALES" CUSTOMER SERVICE ADMINISTRATOR

AFC Vacations (Affordable First Class) - 36 year old, San Diego based, tour operator specializing in the upscale, mature traveler (senior citizen) market. We design and operator our own custom tour & cruise packages that travel to the USA, Canada, Europe, Australia & New Zealand, Costa Rica, plus worldwide ocean and river cruises.

Immediate Opening Full Time Monday - Friday 40 hours weekly
Applicant MUST have travel destination knowledge and sales skills. We would love to find a Travel Agent looking to switch gears from commission structure to a steady 40 hour work week and paycheck but still work in a fast paced travel environment.

Job Description:
Work with our top group leaders, tour operator partners, and bank groups in the selling, promoting, marketing, booking, processing and servicing of their group contracted departures.
Track each group request & booking in our custom reservation database.
Work with the AFC Sales Department on following up and qualifying group sales leads and converting them to interview appointment.
Work with the AFC Sales Department in scheduling and setting up Travel Preview presentations to groups to promote their chosen program.

Qualities Required:
Excellent communication, stellar customer service and problem solving abilities.
Master at organization, follow up, and building empathy with clients.
Ability to work, collaborate, and problem solve with other office colleagues to produce the best product and service available.
Computer savvy with all products in MS Office Professional.

This Position is Perfect for Candidates Who Want:
To promote a great product in an upbeat industry -- the vacation travel industry.
A fast paced, challenging work environment where they work with all departments within the small business.
To work directly with top accounts and provide stellar customer service.
A great feeling of satisfaction by making a difference in people's lives by providing for great
vacations filled with lasting memories.

If you are this type of person and want to be a part of a fantastic, goal oriented, results driven team, please email your resume and cover letter. You will be glad you did!

Please be sure to include a COVER LETTER with your resume explaining why you think you would be a good fit for this position.
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